CATCH Recovery describes outpatient and online addiction support alongside recovery coaching, sober companionship and supported travel. These services address different needs: clinical appointments, practical support in daily life and help completing a journey. A useful enquiry identifies the exact task rather than treating the service range as one interchangeable package.
This profile focuses on those outpatient and recovery-support services. It summarizes public information checked on 22 September 2026 and provides questions for an individual proposal. Current availability, practitioner qualifications, clinical suitability and all charges should be confirmed directly.
Published service categories
The official website describes assessment, therapy, recovery coaching and aftercare, with online and in-person options. Its separate companion and transport page describes support for travel and transitions.
These categories involve different professional roles. A therapist, treatment advisor, coach and travel companion should each have a clear scope. An initial contact should explain which service is relevant and whether another professional assessment is needed first.
Ask what the individual wants help with. Someone seeking regular therapy has a different brief from a person requesting airport accompaniment after treatment. Buying practical support should not leave an unmet clinical need hidden behind a broad service description.
Free screening is different from a clinical assessment
CATCH’s screening information distinguishes an initial needs-based conversation with a treatment advisor from a full clinical assessment that may lead to a formal diagnosis. That distinction is important when deciding what to book.
A screening can help identify an appropriate next step, but it should not be assumed to answer every medical or psychiatric question. Ask who conducts the conversation, what information is needed and what decisions can reasonably follow from it.
For a clinical consultation, clarify the practitioner’s role, the assessment purpose and what written recommendations are provided. An admissions or screening conversation and a diagnostic consultation should not be compared as though they are identical services with different prices.
Published therapy and consultation fees
The cost page checked on 22 September 2026 states that one-to-one specialist addiction-therapy sessions start from GBP 125 per hour. It also lists a 90-minute therapeutic addiction consultation at GBP 250, with online or in-person assessment described.
These are provider-published starting figures, not a guaranteed quote for every practitioner or service. They do not establish the cost of companionship, transport, psychiatric input or an extended program. Request a written proposal for the actual arrangement.
Ask what assessment, planning or case-management work is included in a therapy block and what is separately charged. A starting hourly rate does not define the total number of sessions or the appropriate duration of care.
Outpatient care and the ordinary week
Outpatient appointments can fit alongside life at home, but practical suitability still needs review. Consider travel time, work, childcare, privacy and the ability to attend reliably. Convenience alone does not establish that outpatient care is the appropriate level of support.
Ask how the clinical plan is developed and reviewed. Which professional leads it, how are goals agreed and what happens if the person’s needs change? A list of therapeutic approaches should lead to an explanation of what is being recommended for the individual.
Our treatment-navigation guide helps compare assessment and care formats. If a more intensive or different service is needed, the responsible clinician should explain that rather than simply adding more appointments to an unsuitable plan.
Online appointments and actual service location
CATCH describes online and in-person services. For an appointment, confirm the actual practitioner, location and format. A page mentioning a town may describe access from that area rather than a clinic operating at every named location.
For online care, tell the clinician where the individual will physically be. Ask whether the service can be delivered there and how urgent concerns are handled locally. Do not assume that an existing online relationship can continue unchanged across every national border.
Check privacy, technology and appointment arrangements. Where a private room or reliable connection is difficult, discuss alternatives before booking. A remote appointment should make appropriate care accessible, not be presented as suitable for every circumstance.
Sober companionship: define the activities
The companion page describes practical support around the transition from treatment into daily life, including possible live-in arrangements. Ask what the proposed companion will actually do, the hours involved and how the individual participates in setting the plan.
Clarify supervision, backup, personal time and household expectations. A live-in companion should not be assumed to provide continuous clinical care or take on childcare, domestic work and family mediation merely because they are present.
Read our companion guide to compare responsibilities. Clinical assessment, medication decisions and therapy should remain with appropriately qualified professionals rather than becoming informal additions to companionship.
Supported travel: confirm the whole journey
CATCH describes transport support to and from treatment and other appointments, including journeys beyond the UK and Ireland. Ask whether the proposed route is available, who accompanies the individual and what each stage includes.
Confirm departure, connections, arrival and the receiving contact. Ask how delays, an overnight stay or a change in admission plans are handled. A journey is not complete merely because the traveler has reached an airport or building entrance.
Our supported-travel guide explains the distinction between nonclinical companionship and medical transport. The person should understand and agree to the journey, and qualified advice should determine whether the travel arrangement is appropriate.
Meet the assigned professional
Ask who will deliver the service rather than rely only on the organization’s presentation. For therapy, verify the relevant professional qualifications and registration where applicable. For companionship or transport, ask about role-specific training and the supervisory structure.
Discuss the match with the individual. Language, communication style, practical experience and comfort with the arrangement can affect whether support is workable. An experienced professional is not automatically the right fit for every person.
Clarify what happens if the assigned person is unavailable or the match needs review. The proposal should identify a process for replacement or change without implying that raising a concern is a failure to engage.
Family and couples work needs a defined purpose
The cost page lists family and couples therapy among the service options. Ask what such work is intended to address and whether it is appropriate alongside the individual’s care. Shared sessions should not be assumed suitable when there is fear, abuse or a serious power imbalance.
Clarify who participates, who the practitioner considers the client and how records are handled. Family involvement does not mean every relative receives unrestricted access to clinical information.
Our partner guide and adult-child guide help distinguish relationship support from attempts to make treatment decisions for another adult. Relatives may also benefit from separate support.
Connect aftercare with confirmed appointments
If outpatient care follows a residential stay, ask how the receiving clinician obtains relevant information and whether the first appointment is confirmed. A recommendation to use a service is not the same as an accepted handover.
Identify who coordinates the transition and which practical tasks remain outstanding. Transport, medication continuity, records and household arrangements may involve different people. A shared brand or referral relationship does not automatically settle each responsibility.
Use our continuing-care guide to review these connections. The plan should remain useful when the individual changes location, returns to work or reduces practical support.
Privacy, records and administrative contact
Before submitting detailed information, read the current enquiry and privacy information and ask who receives the records. Send only what is relevant to the next step through the provider’s agreed process.
Separate scheduling and payment from clinical detail. A person arranging travel or paying for sessions may need practical information without receiving private treatment discussions. Permissions should be explained by the responsible professionals.
For a companion assignment, agree the content and recipients of updates. Avoid an arrangement in which the companion becomes an undisclosed reporting channel between the individual, relatives and employer.
Budget for separate services
Request distinct charges for therapy, assessment, coaching, companionship and travel. For transport or live-in support, clarify staff expenses, accommodation, waiting time, replacement cover and cancellation. A therapy starting rate does not predict any of those costs.
Ask about session blocks, unused appointments, notice periods and refunds. If insurance reimbursement is being considered, verify the exact arrangement with the insurer rather than assume that an invoice establishes coverage.
Our companion-cost guide and cost overview provide comparison questions. Keep estimated expenses visible until they are confirmed in writing.
Clinical and emergency limits
Outpatient therapy and practical support should not be assumed able to manage an acute medical or psychiatric situation. Ask what the service can safely provide and what would require another level of care.
For immediate danger, use local emergency services. A screening call, responsive administrator or companion booking is not a substitute for urgent assessment.
When needs change, ask the clinical professional to review the plan rather than simply continue the same package. A recommendation for another setting can be an appropriate outcome of assessment.
Frequently asked questions
Is a free screening a diagnosis?
CATCH’s screening page explicitly distinguishes its initial needs-based screening from a full clinical assessment. Confirm which appointment you are booking and what it can establish.
Are companion services included in therapy fees?
Do not assume so. Ask for separate scope and pricing for every service proposed. A therapy package and a live-in or travel assignment involve different resources.
Can the service support international travel?
The provider describes international routes, but the actual journey, staffing, clinical suitability and receiving arrangements require individual confirmation.
How should an enquiry begin?
Use CATCH Recovery’s official contact route and explain whether you need assessment, therapy, companionship or travel support. Ask what information is necessary before sending extensive records.