Liston Concierge describes family advisory, addiction navigation, and mental health coordination for families and family offices. This profile focuses on a defined advisory or coordination engagement.
Clarify the mandate
Identify the person receiving care, the contracting party and the practical problem to be addressed. A family-office brief may include logistics and authorized communication without transferring clinical decisions to the advisor.
Questions before proceeding
Ask which services are directly provided, who is assigned, what professional roles are involved, current geography, referral arrangements, reporting boundaries, and fees. Clarify what is outsourced and who supervises the professionals concerned.
Clinical boundaries
Family advisory and navigation should not be represented as emergency psychiatric response or a substitute for clinical assessment. Ask who determines the level of care, confirms suitability and manages clinical follow-up.
Compare written responsibilities
Request a scope specifying tasks, exclusions, contact hours, expenses, permissions and review dates. Ask how conflicts between payer instructions and the individual’s wishes are managed. Confirm arrangements for continuing care where the individual will actually live.
Source and verification
This description reflects the provider’s public positioning, not an independent assessment of credentials, outcomes or current availability. Confirm the proposed engagement directly.
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